*{box-sizing:border-box}
body{margin:0;font:15px/1.4 system-ui,Segoe UI,Arial,sans-serif;background:#f3f4f6;color:#111}
a{color:#1d4ed8}
.top{display:flex;flex-wrap:wrap;gap:8px 16px;align-items:center;justify-content:space-between;background:#1e3a8a;color:#fff;padding:10px 16px}
.top a{color:#fff;text-decoration:none}
.marca{font-weight:700}
.top nav{display:flex;flex-wrap:wrap;gap:14px;align-items:center}
.quien{opacity:.75;font-size:13px}
main{max-width:1100px;margin:0 auto;padding:16px}
h1{font-size:22px;margin:4px 0 14px}h2{font-size:17px;margin:24px 0 8px}
.caja{background:#fff;border:1px solid #ddd;border-radius:8px;padding:16px;max-width:640px}
.angosta{max-width:360px;margin:40px auto}
label{display:block;margin-bottom:12px;font-weight:600}
input,select,textarea{font:inherit;padding:8px;border:1px solid #bbb;border-radius:5px;width:100%;margin-top:4px;background:#fff}
input[type=checkbox],input[type=radio]{width:auto;margin:0 6px 0 0}
.fila{display:flex;gap:12px}.fila label{flex:1}
.tipos{display:flex;gap:10px;margin-bottom:12px}
.tipo{flex:1;border:2px solid #ccc;border-radius:6px;padding:12px;cursor:pointer;margin:0}
.tipo:has(input:checked){border-color:#1d4ed8;background:#eff6ff}
.zona{border:2px dashed #93a3c4;border-radius:8px;padding:16px;margin-bottom:12px;background:#f8fafc;outline:none}
.zona.sobre,.zona:focus{border-color:#1d4ed8;background:#eff6ff}
.zona small{display:block;color:#555;margin-top:4px;font-weight:400}
.link{display:inline;font-weight:400;color:#1d4ed8;text-decoration:underline;cursor:pointer;margin:0}
#previas{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.previa{position:relative}.previa img{height:90px;border:1px solid #ccc;border-radius:4px}
.previa button{position:absolute;top:-8px;right:-8px;border:0;background:#dc2626;color:#fff;border-radius:50%;width:22px;height:22px;cursor:pointer}
.btn{font:inherit;padding:7px 12px;border:1px solid #1d4ed8;background:#1d4ed8;color:#fff;border-radius:5px;cursor:pointer;white-space:nowrap}
.btn.verde{background:#15803d;border-color:#15803d}.btn.rojo{background:#fff;color:#b91c1c;border-color:#b91c1c}
.btn.grande{width:100%;padding:12px;font-size:17px}
.btn:disabled{opacity:.6}
.aviso{padding:10px 14px;border-radius:6px;margin-bottom:14px}
.aviso.ok{background:#dcfce7;border:1px solid #86efac}.aviso.err{background:#fee2e2;border:1px solid #fca5a5}
.chico{font-size:13px;color:#555}
.tabla{border-collapse:collapse;width:100%;background:#fff}
.tabla th,.tabla td{border:1px solid #ddd;padding:6px 8px;text-align:left;vertical-align:middle}
.tabla th{background:#f1f5f9}.tabla td input{margin:0}
.tabla tr.nueva td{background:#f8fafc}
.est{font-size:12px;padding:2px 8px;border-radius:10px;font-weight:600}
.est.pendiente{background:#fee2e2;color:#991b1b}.est.en_curso{background:#fef3c7;color:#92400e}.est.resuelto{background:#dcfce7;color:#166534}
.tipo-b{font-size:12px;padding:2px 8px;border-radius:10px;background:#e0e7ff;color:#3730a3}
.tipo-b.teamviewer{background:#cffafe;color:#155e75}
.kpis{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.kpis a{background:#fff;border:1px solid #ddd;border-radius:6px;padding:8px 14px;text-decoration:none;color:#111}
.kpis b{font-size:20px;margin-right:4px}.kpis .nuevo{margin-left:auto;background:#15803d;color:#fff;border-color:#15803d}
.filtros{display:flex;flex-wrap:wrap;gap:8px;align-items:end;background:#fff;border:1px solid #ddd;border-radius:6px;padding:10px;margin-bottom:8px}
.filtros select,.filtros input{width:auto;margin:0}.filtros label{margin:0;font-weight:400;font-size:13px}
.filtros input[type=search]{flex:1;min-width:180px}
.ticket{background:#fff;border:1px solid #ddd;border-left:5px solid #dc2626;border-radius:6px;padding:10px 12px;margin-bottom:10px}
.ticket.en_curso{border-left-color:#d97706}.ticket.resuelto{border-left-color:#16a34a;opacity:.85}
.tcab{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.suc{font-weight:700}.hora{color:#444}
.ticket p{margin:8px 0}
.tv{margin-top:8px;font-size:16px}.tv code{background:#f1f5f9;padding:2px 6px;border-radius:4px;font-size:17px}
.copiar{font-size:12px;cursor:pointer}
.imgs{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}
.imgs img{height:140px;max-width:100%;border:1px solid #ccc;border-radius:4px;object-fit:contain;background:#f8fafc}
.acciones{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px;align-items:center}
.acciones form{margin:0}.resp{display:flex;gap:6px;flex:1;min-width:260px}.resp input{margin:0}
@media (max-width:600px){.fila,.tipos{flex-direction:column}.tabla{font-size:13px}.kpis .nuevo{margin-left:0}}